Effective Date: 21st March 2025
This Privacy Policy contains important information on who we are, how and why we collect, store, use, transfer, and share personal information, your rights in relation to your personal information, and how to contact us.
Introduction
This Privacy Policy details the data handling practices for the website www.d4commerce.com (the “Website”). The Website is made available to users (“you”, “yours”) by D4Commerce (“we”, “us”, “our”), which owns and operates Indiamaan and its affiliates, as its subsidiary.
Please note that our Privacy Policy forms part of our Terms and conditions available at https://indiamaan.co/tnc.
Information we collect
We collect the following types of personal information about you when you access our Website:
Information you give us
We collect information you provide to us directly when you use our Website. This includes:
- Contact information: Your contact information, such as your name, address, email address, phone number, and other ways in which we may contact you.
- Account/login information: Your login information, such as your email address, phone number, and passwords.
- Communications to us: Your communications to us, including any feedback, comments, queries, issue reports, or other communications that you send to us.
- Payment information: We use third-party payment processors such as Razorpay, PayPal, and Stripe for processing payments. Your payment information (credit/debit card details) is directly handled by these payment processors and not stored by us. We only retain basic transaction details such as the payment method, amount, and date of payment.
- Any other information that you provide to us with your permissions, consents, or preferences.
Information we collect when you use our Website
When you use our Website, we collect certain types of information about how you use or access our Website. This includes:
- Usage data: Data about your interactions with the Website, such as the pages you visit, the content you view, and the time and date of your visits.
- Technical data: Technical data about the devices, software, and technology you use, such as your IP address, browser type, operating system, and language preferences.
- General or approximate location data: General location data based on your IP address.
- Cookies: We use cookies or other similar technologies to recognize your device, remember you, and support the continuity of your experience.
How we use your personal information
We use your personal information to:
- Provide and maintain our Website, including account creation and order processing.
- Communicate with you about your account, purchases, and important updates.
- Send you promotional offers or information.
- Respond to your queries, comments, or feedback.
- Improve our services by analyzing how you use the Website.
- Comply with applicable laws and legal obligations.
- Detect and prevent fraud or unauthorized activities.
Who we share your personal information with
We will only disclose personal information to third parties for the reasons explained in this Privacy Policy. This includes:
- Service providers: We may share your information with third-party service providers, including payment processors (Razorpay, PayPal, Stripe) for order processing and payment transactions.
- Legal process: We may share your information in response to court orders, legal obligations, or law enforcement requests.
- Business transfers: In case of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity.
- We operate globally and may transfer your personal information to third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps may include implementing standard contractual clauses where recognized by law, obtaining your consent, or other lawful means of transferring personal information.
Data storage and retention
- We store and process your personal data in India. However, we may transfer your data to service providers in other regions as required for processing payments or fulfilling services.
- We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. After that, your data will be securely deleted or anonymized.
Your rights
You may have certain rights regarding your personal information, including the right to:
- Access, update, or correct your personal information.
- Withdraw your consent for marketing communications.
- Request deletion of your personal information, subject to legal retention requirements.
- Lodge a complaint with the relevant data protection authority.
- To exercise these rights, please write to us at the contact details mentioned below.
Data protection and security practices
We employ appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Third-party websites and services
Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to the data collection practices of third parties. We encourage you to review their privacy policies before interacting with them.
Children
Our Website is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Website. Please review this page periodically to stay informed.
How to contact us
If you have any questions, concerns, or complaints regarding our use of your personal information or this Privacy Policy, you can contact us at:
- Email: contact@d4commerce.com
- Phone: 7571031429
Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy, including its validity, interpretation, or enforcement, shall be subject to the exclusive jurisdiction of the courts located in India.
This Privacy Policy was last updated on 21st March, 2025.