Effective Date: 21st March 2025

This Privacy Policy contains important information on who we are, how and why we collect, store, use, transfer, and share personal information, your rights in relation to your personal information, and how to contact us.

Introduction

This Privacy Policy details the data handling practices for the website www.d4commerce.com (the “Website”). The Website is made available to users (“you”, “yours”) by D4 Commerce (“we”, “us”, “our”), which owns and operates Indiamaan and its affiliates, as its subsidiary.

By accessing the Website, you consent to us using your personal information in the way described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use or access our Website.

Please note that our Privacy Policy forms part of our Terms and Conditions available at https://d4commerce.com/tnc.

Information we collect

Information you give us

We collect information you provide to us directly when you use our Website. This includes:

• Contact information: Your name, address, email address, phone number, and other ways in which we may contact you.
• Account/login information: Your email address, phone number, and passwords.
• Communications to us: Feedback, comments, queries, issue reports, or other communications you send to us.
• Payment information: We use third-party payment processors such as Razorpay, PayPal, and Stripe for processing payments. Your payment information (credit/debit card details) is directly handled by these payment processors and not stored by us. We only retain basic transaction details such as the payment method, amount, and date of payment.
• Any other information that you provide to us with your permissions, consents, or preferences.

Information we collect when you use our Website

When you use our Website, we collect certain types of information about how you use or access our Website. This includes:

• Usage data: Data about your interactions with the Website, such as pages visited, content viewed, and time and date of visits.
• Technical data: Data about the devices, software, and technology you use, such as IP address, browser type, operating system, and language preferences.
• General or approximate location data: Based on your IP address.
• Cookies: We use cookies or similar technologies to recognize your device, remember you, and support the continuity of your experience.
• Third-party tracking tools: We use Microsoft Clarity, Meta Ads, and Google Analytics to analyze user behavior, improve our services, and deliver targeted advertisements. Microsoft Clarity records screen interactions, including mouse movements, clicks, and scrolling behavior.

How we use your personal information

We use your personal information to:

• Provide and maintain our Website, including account creation and order processing.
• Communicate with you about your account, purchases, and important updates.
• Send you promotional offers or information.
• Respond to your queries, comments, or feedback.
• Improve our services by analyzing how you use the Website.
• Comply with applicable laws and legal obligations.
• Detect and prevent fraud or unauthorized activities.

Who we share your personal information with

We will only disclose personal information to third parties for the reasons explained in this Privacy Policy. This includes:

• Service providers: Third-party service providers, including payment processors (Razorpay, PayPal, Stripe) for order processing and payment transactions.
• Legal process: In response to court orders, legal obligations, or law enforcement requests.
• Business transfers: In case of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity.

We operate globally and may transfer your personal information to third parties in locations around the world. We will take reasonable steps to safeguard your personal information using lawful means.

Data storage and retention

We store and process your personal data in India. However, we may transfer your data to service providers in other regions as required.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. After that, your data will be securely deleted or anonymized.

Your rights

You may have certain rights regarding your personal information, including the right to:

• Access, update, or correct your personal information.
• Withdraw your consent for marketing communications.
• Request deletion of your personal information, subject to legal retention requirements.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, please write to us at the contact details mentioned below.

Data protection and security practices

We employ appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is entirely secure.

Third-party websites and services

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to their data collection practices. We encourage you to review their privacy policies before interacting with them.

Children

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Website. Please review this page periodically.

How to contact us

If you have any questions, concerns, or complaints regarding our use of your personal information or this Privacy Policy, you can contact us at:

• Email: contact@d4commerce.com
• Phone: 7571031429

Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in India.

This Privacy Policy was last updated on 21st March, 2025.